The merger of PerfectServe, Lightning Bolt and TelMediq into one company brings a lot of opportunity. But the potential can only be fulfilled by unifying the product experience while different teams operate with different timelines, priorities and technologies.

• Scaling up existing apps to handle 10x more customers and data loads .
• Integrating disparate apps, technologies and software to have a consistent user experience.
• Converting potential into actual deals with a unique product offering.
• Introduce a new product to handle the COVID-19 pandemic.

Infinate created a team for helping through the transition and merger. On top of this, we quickly identified the video based appointment app as the first deliverable vital for both the COVID-19 pandemic and the company.

Infinate created a team for helping through the transition and merger. On top of this, we quickly identified the video based appointment app as the first deliverable vital for both the COVID-19 pandemic and the company. The Infinate team worked with the in-house mobile app team to create a new platform for the video consultation app as well as all other apps going forward. Following this, we quickly established the MVP using the remote UX process. The mobile app was launched in record time and has been serving patients who need remote consultations ever since. The family of websites was fully upgraded to make use of latest Wordpress features, SEO and CTA optimizations to create $20 million in new business value.